Home » Topics » Getting Started » Frequently Asked Questions » Changing Cover Image on Profile

Changing Cover Image on Profile

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
  • #176150

    I’ve been having difficulty posting a cover image for my profile.  I had resized and cropped a photo which was originally 1024 x 768 pixels to 1280 x 400, meeting the “larger than 1200px wide, and 225px tall” requirement.  At 356KB, it also meets the max 512KB size requirement for attachments.

    I’ve tried both the file selection and drag/drop methods, but keep receiving “An error occurred. Please try again later.”

    Please advise.

    This is the photo I’m trying to use for my profile header:

    [attachment file=176151]


    I wish I could help you Crystal, but I don’t know. The photo is beautiful though.


    Thank you, Nicole.  That is the Garden of the Gods here in Colorado Springs.

    I snapped that photo on January, 23, 2007.  It had reached a “balmy” 45° that day.  I had a major case of cabin fever after nearly two months of snow and/or frigid (even sub-zero) temperatures.


    l have changed often with no problem. that message maybe related to internet strength rather than your pic

Viewing 4 posts - 1 through 4 (of 4 total)
  • Get involved in this discussion! Log in or register now to have your say!